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| 1.) How many lenders contacted you within 24 - 48 hours? |
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| 2.) How many lenders explained your options? |
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| 3.) How many lenders exceeded your expectations? |
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| 4.) Would you recommend the PICKAMORTGAGE to a friend? |
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5.) Did you feel you were offered the Best Rate?
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| 6.) How can we improve our service? |
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| 7.) What additional services would you like us to provide? |
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| 8.) Would you like to nominate a lender for the PICKAMORTGAGE Star Lender? |
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| Please write a brief description of how your lender went above and beyond your expectations |
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| 10.) On a scale 1 (needs improvement) to 10 (best experience) how would you rate the overall experience at pick a mortgage? |
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Who were the mortgage professionals that contacted you:
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